Whether you are brand new to 345e Game or a regular player who has run into a specific issue, this FAQ page is the quickest way to find answers. We have organised questions by topic so you can jump straight to what matters to you. If you still cannot find what you are looking for after reading through, the support team is available around the clock.
All Topics
Account
Deposits & Withdrawals
Bonuses
Cricket & Sports
Casino & Slots
App & Download
Account & Registration
Questions about signing up, logging in, and managing your profile.
Creating an account is straightforward. Head to the
Register page, enter a valid mobile number — the same one you use for JazzCash or Easypaisa works perfectly — choose a strong password, and follow the on-screen steps. The whole process takes under three minutes. You must be 18 years or older to register.
On the
Login page, tap the "Forgot password?" link. Account recovery is handled through the mobile number linked to your account, so make sure it is current. A verification message will be sent to that number. If you are still stuck, contact support directly and they will guide you through the process.
No. Each player is only permitted one active account on 345e Game. Creating duplicate accounts violates the Terms and Conditions and may result in the suspension of all linked accounts and forfeiture of any balances. If you are having trouble accessing your existing account, use the password recovery option or reach out to support.
Log in to your account and navigate to the profile or account settings section. From there you can update your contact number, email address, and other personal details. Keeping your mobile number current is important because it is used for account verification and password recovery.
Deposits & Withdrawals
Everything about moving PKR in and out of your 345e Game wallet.
345e Game supports all major payment options used in Pakistan, including JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and other mobile wallets. All transactions are processed in PKR so there are no hidden currency conversion fees.
Deposits via JazzCash and Easypaisa are typically credited within a few minutes. Bank transfers may take slightly longer depending on your bank's processing times. If a deposit has not reflected after 30 minutes, check your transaction history and contact support with the reference number.
Go to the withdrawal section within your account dashboard, select your preferred method — JazzCash, Easypaisa, Bank Transfer, or another supported option — enter the amount in PKR, and confirm. Withdrawals are generally processed within 24 hours. Make sure your account details match what is on file to avoid delays.
Yes, a minimum deposit threshold applies. The exact amount is shown on the deposit screen at the time of transaction. Limits are set to keep things manageable for players at all levels and may vary depending on the payment method you choose.
Bonuses & Promotions
How bonuses work and what you need to know before claiming them.
New members who register and make their first deposit can qualify for a welcome bonus. The current offer is listed on the
Promotions page. Bonus terms — including wagering requirements and eligible games — are clearly stated there, so read through them before depositing.
A wagering requirement means you need to bet a certain amount before bonus winnings can be withdrawn. For example, if a bonus has a 20x wagering requirement and you received PKR 500 as a bonus, you would need to place a total of PKR 10,000 in eligible bets before the bonus converts to withdrawable cash. Each promotion lists its own specific requirement.
Yes. 345e Game regularly runs reload bonuses, free spins on featured Slots, and seasonal promotions tied to Cricket events like PSL and T20 internationals. Log in and check the
Promotions page to see what is currently live. Offers change frequently so it is worth checking in regularly.
Cricket & Sports Betting
Questions about betting on PSL, T20 and other sports at 345e Game.
Absolutely. PSL is one of the most popular betting events on 345e Game. You can place pre-match bets as well as in-play bets with live odds that update ball by ball. Markets include match winner, top batsman, total runs, and more. International T20 and test cricket fixtures are also available throughout the year.
Beyond Cricket, 345e Game covers Football including major international leagues, as well as Esports titles. The sportsbook is regularly updated with new fixtures and markets. Visit the
Platform page for a full overview of what is available.
Log in to your account, navigate to the live betting section, and select an ongoing match. Available markets and real-time odds will be displayed. Pick your market, enter your stake in PKR, and confirm the bet. In-play odds move quickly so act promptly once you have made your decision.
Casino & Slots
Common questions about Live Casino, Slots titles, and Bingo at 345e Game.
The Live Casino at 345e Game includes Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, and several game show style titles — all hosted by real dealers streamed in high definition. New tables are added regularly. Head to the
Casino page to see what is live right now.
There are hundreds of Slot titles available, ranging from classic three-reel games to modern video Slots with multiple paylines, bonus rounds, and progressive jackpots. You can filter by theme, provider, or volatility level to find a game that suits your style. Check out the
Slots page for the full library.
Bingo at 345e Game runs as community-style sessions throughout the day with PKR prizes. Buy your cards, wait for the draw, and mark off numbers as they are called. It is a casual, low-pressure game that is great fun between sports events or Casino sessions. Visit the
Bingo page to see upcoming sessions and buy-in amounts.
App & Download
Getting the 345e Game mobile app set up on your device.
Yes. The 345e Game mobile app is available for both Android and iOS. It gives you full access to your account — login, deposits, withdrawals, live betting, Casino, Slots, and Bingo — all optimised for a smooth mobile experience even on slower data connections. Download it from the
Download page.
No. The app uses the same login credentials as the website. Your balance, bet history, bonuses, and account settings are all in sync across both. Just download, install, and sign in with your existing username and password.
For Android devices, you may need to allow installation from unknown sources. Go to your phone's Settings, then Security or Privacy, and enable "Install unknown apps" for your browser or file manager. Once enabled, re-run the downloaded file. If you still face issues, visit the
Download page for step-by-step installation guidance or contact support.
Still Have Questions?
The FAQ above covers the most common queries we receive from players in Pakistan, but every situation is different. If your question is not answered here, the 345e Game support team is available 24 hours a day. You can also review our Terms and Conditions and Privacy Policy for detailed platform rules, or visit the Responsible Gaming page if you need guidance on managing your play habits. We want every player's experience on 345e Game to be positive, safe, and enjoyable.